Once the goods have been ordered.

You are free to cancel your order without penalty anytime up until the goods ship. The original credit card transaction will be reversed.

No. You can also pay by internet banking, cash, or on account (see the following question). If you are an established Ascent customer and have applied for and been given a credit account, you simply enter your own purchase order number at the checkout screen in order to make a purchase.

Setting up an account is simple and usually takes just minutes. Simply email us and we will let you know the information we require. The establishment of accounts is solely at our discretion.

Normally credit accounts are for government agencies and corporate clients, although long-term clients who make significant annual purchases may also qualify.

We accept VISA and Mastercard.

For those who are paying by account (ie, not credit card or internet banking), our bank account number is IT Task Force Limited 06-0491-0249416-00 (ANZ Bank, Tauranga). So that we can easily identify the payment when we receive it, in the payee field please use your name, and in the reference field please enter your customer code.

Yes we do. These are sent out when all the items have been shipped.